WEB-BASED SALESFORCE SALESFORCE-AI-SPECIALIST PRACTICE EXAM SOFTWARE - SOLUTION FOR ONLINE SELF-ASSESSMENT

Web-based Salesforce Salesforce-AI-Specialist Practice Exam Software - Solution for Online Self-Assessment

Web-based Salesforce Salesforce-AI-Specialist Practice Exam Software - Solution for Online Self-Assessment

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

TopicDetails
Topic 1
  • Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 2
  • Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
Topic 3
  • Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 4
  • Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.
Topic 5
  • Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.

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Salesforce Certified AI Specialist Exam Sample Questions (Q154-Q159):

NEW QUESTION # 154
Based on the user utterance, "Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?

  • A. Select Records
  • B. Fetch Records
  • C. Query Records

Answer: C

Explanation:
Thestandard Einstein Copilot actionthat would be used in response to the user utterance, "Show me all the customers in New York," isQuery Records. This action is responsible for retrieving a set of records from Salesforce based on a specified condition - in this case, filtering customers by location (New York).
* Query Recordsis the action that fetches relevant data based on the criteria provided in the user's input.
* Select Recordsis more about picking specific records from an already presented list.
* Fetch Recordsis not a standard term used in this context for the action.
Refer toEinstein Copilot documentationon how Copilot actions work with natural language queries and data retrieval.


NEW QUESTION # 155
Universal Containers is considering leveraging the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data.
Which audit data is available using the Einstein Trust Layer?

  • A. Hallucination score and bias score
  • B. Masked data and toxicity score
  • C. Response accuracy and offensiveness score

Answer: B

Explanation:
Universal Containers is considering the use of the Einstein Trust Layer along with Einstein Generative AI Audit Data. The Einstein Trust Layer provides a secure and compliant way to use AI by offering features like data masking and toxicity assessment.
The audit data available through the Einstein Trust Layer includes information aboutmasked data-which ensures sensitive information is not exposed-and thetoxicity score, which evaluates the generated content for inappropriate or harmful language.
References:
* Salesforce AI Specialist Documentation - Einstein Trust Layer:Details the auditing capabilities, including logging of masked data and evaluation of generated responses for toxicity to maintain compliance and trust.


NEW QUESTION # 156
An AI Specialist has grounded a prompt template with a related list. During user acceptance testing (UAT).
users are not getting the correct responses.
What is causing this issue?

  • A. The related list is Read Only.
  • B. The related list is not on the parent object's page layout.
  • C. The related list prompt template option is not enabled.

Answer: C

Explanation:
When grounding a prompt template with a related list, the AI must be explicitly configured to include the related list's data. If the "related list prompt template option" is not enabled, the AI ignores the related list, leading to incomplete or incorrect responses.
* Option A: Page layout visibility affects user interface display but does not restrict data access for AI grounding.
* Option B: Read-only settings prevent edits but not data retrieval.
* Option C: Enabling the related list in the prompt template configuration is mandatory for the AI to use its data.
References:
* Salesforce Help: Prompt Template Grounding Settings
* States that "related lists must be enabled in the prompt template's grounding settings to include their data in AI responses."


NEW QUESTION # 157
An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors.
What is the cause of the random nature of this error?

  • A. The number of tokens that can be processed by the LLM varies with total user demand.
  • B. The template type needs to be switched to Flex to accommodate the variable amount of tokens generated by the prompt grounding.
  • C. The number of tokens generated by the dynamic nature of the prompt template will vary by record.

Answer: C

Explanation:
The reason behind the token limit errors lies in the dynamic nature of the prompt template used in Field Generation. In Salesforce's AI generative models, each prompt and its corresponding output are subject to a token limit, which encompasses both the input and output of the large language model (LLM). Since the prompt template dynamically adjusts based on the specific data of each record, the number of tokens varies per record. Some records may generate longer outputs based on their data attributes, pushing the token count beyond the allowable limit for the LLM, resulting in token limit errors.
This behavior explains why users experience random failures-it is dependent on the specific data used in each case. For certain records, the combined input and output may fall within the token limit, while for others, it may exceed it. This variation is intrinsic to how dynamic templates interact with large language models.
Salesforce provides guidance in their documentation, stating that prompt template design should take into account token limits and suggests testing with varied records to avoid such random errors. It does not mention switching to Flex template type as a solution, nor does it suggest that token limits fluctuate with user demand.
Token limits are a constant defined by the model itself, independent of external user load.
References:
* Salesforce Developer Documentation onToken Limits for Generative AI Models
* Salesforce AI Best Practices on Prompt Design (Trailhead or Salesforce blog resources)


NEW QUESTION # 158
Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AlI-enabled field icon next to the summary field.
What is the most likely cause of the issue?

  • A. The user does not have the Prompt Template User permission set assigned.
  • B. The prompt template associated with summary field is not activated for that user.
  • C. The user does not have the field Generative AI User permission set assigned.

Answer: C

Explanation:
In Salesforce, Generative AI capabilities are controlled by specific permission sets. To use features such as generating summaries with AI, users need to have the correct permission sets that allow access to these functionalities.
* Generative AI User Permission Set: This is a key permission set required to enable the generative AI capabilities for a user. In this case, the missingGenerative AI Userpermission setprevents the user from seeing the generative AI-enabled field icon. Without this permission, the generative AI feature in the Competitor Analysis custom object won't be accessible.
* Why not A?ThePrompt Template Userpermission set relates specifically to users who need access to prompt templates for interacting with Einstein GPT, but it's not directly related to the visibility of AI- enabled field icons.
* Why not B?While a prompt template might need to be activated, this is not the primary issue here. The question states that other users with the same profile can see the icon, so the problem is more likely to be permissions-based for this particular user.
For more detailed information, you can review Salesforce documentation onpermission setsrelated to AI capabilities atSalesforce AI DocumentationandEinstein GPTpermissioning guidelines.


NEW QUESTION # 159
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